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SMM

Two professional tracks, one continuous perspective.

Software engineering at Phoenix Bits and IT administration at XP Manpower Solutions. Each shaped how I think about the other.

Software Engineering

Phoenix Bits Limited

October 2025 – Present

Production software, deployment and backend development

  • Intern, then Software Engineer Level 1, now Level 2
  • Backend APIs, dashboards and enterprise applications
  • PostgreSQL, Auth0 and role-based access control
  • DigitalOcean, Nginx, PM2 and GitHub Actions

IT Administration

XP Manpower Solutions

January 2024 – September 2025

IT operations, office systems and infrastructure

  • Windows endpoints, user accounts and access
  • CCTV, biometric attendance, printers and NAS
  • LAN, Wi-Fi and network troubleshooting
  • Local and remote support, onboarding and documentation

  1. May 2026 –

    Present

    Software Engineering

    Software Engineer — Level 2

    Phoenix Bits LimitedDhaka, Bangladesh

    Develop and maintain production software including backend APIs, enterprise applications, internal business systems and client-facing platforms.

    Responsibilities (17)

    Applications & APIs

    • Develop backend APIs and enterprise applications
    • Build administrative dashboards and web interfaces
    • Debug APIs and production applications

    Data, authentication & access

    • Design PostgreSQL database schemas and relationships
    • Work with MikroORM
    • Implement authentication and authorization using Auth0
    • Implement role-based access control

    Deployment & servers

    • Deploy applications to DigitalOcean
    • Manage Linux application environments
    • Configure PM2, Nginx and reverse proxies
    • Manage environment variables
    • Configure domains and manage DNS
    • Support SSL-related deployment requirements
    • Maintain production routing

    Delivery & troubleshooting

    • Create and maintain GitHub Actions workflows
    • Work with CI/CD
    • Troubleshoot server and deployment issues
    • Next.js
    • React
    • NestJS
    • TypeScript
    • PostgreSQL
    • MikroORM
    • Auth0
    • Docker
    • DigitalOcean
    • Linux
    • PM2
    • Nginx
    • GitHub Actions

  2. January 2026 –

    April 2026

    Software Engineering

    Software Engineer — Level 1

    Phoenix Bits LimitedDhaka, Bangladesh

    Developed frontend and backend functionality for production web applications and internal systems.

    Responsibilities (10)
    • REST API development
    • Database development
    • Authentication workflows
    • Administrative dashboards
    • Backend and frontend development
    • Debugging and testing
    • Code review
    • Deployment support
    • Documentation
    • Production support
    • NestJS
    • Next.js
    • React
    • PostgreSQL
    • MikroORM
    • Auth0
    • Git
    • Docker
    • DigitalOcean

  3. October 2025 –

    December 2025

    Software Engineering

    Software Engineering Intern

    Phoenix Bits LimitedDhaka, Bangladesh

    Worked with a professional software development team and contributed to web applications, APIs, dashboards and reusable components.

    Responsibilities (10)
    • Web application development
    • REST APIs
    • Reusable UI components
    • Backend development
    • Database integration
    • Authentication
    • Debugging and testing
    • Deployment preparation
    • Git-based workflows
    • Documentation

  4. January 2024 –

    September 2025

    IT Administration

    IT Administrator

    XP Manpower SolutionsDhaka, Bangladesh

    Managed day-to-day office IT infrastructure, user systems, devices, network-connected equipment and technical support.

    Responsibilities (25)

    Endpoints & users

    • Managed Windows computers and configured employee systems
    • Installed applications and managed drivers
    • Diagnosed hardware issues
    • Managed Windows user accounts and administrator privileges
    • Supported antivirus and endpoint security

    Printers & scanners

    • Managed printers and scanners
    • Managed network and shared printers
    • Supported remote printing

    CCTV & attendance

    • Managed CCTV systems and camera connectivity
    • Supported recording and storage
    • Managed authorized CCTV access
    • Managed biometric attendance devices
    • Supported employee enrollment and device synchronization

    Storage & access

    • Managed NAS shared storage
    • Supported backups
    • Managed file access

    Network & connectivity

    • Supported LAN and Wi-Fi
    • Troubleshot IP connectivity
    • Supported routers and network devices

    Support & operations

    • Provided local and remote technical support
    • Managed remote access
    • Maintained IT asset records and configuration documentation
    • Supported employee onboarding
    • Provided staff technical training
    • Coordinated technical vendors and service providers
    • Windows
    • CCTV
    • Biometric attendance
    • NAS
    • LAN / Wi-Fi
    • Printers & scanners
    • Remote support